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Setting System Location for Network Users

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Administrator
Date added:
Wednesday, 15 September 2010
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Answer

My network users can access the data but are not able to view Documents, Reports and so on.

By default Quality Link maps out the System Location to where the installation was performed.  This means that if you installed on the C drive of your server your network users will be pointing to their C drive where the files are not located.  You will need to change this to a common path.

From the Administration Module click on System Options



Now that your users can connect to the SQL Database, make sure your network users can access the associated folders by mapping out the correct System Location.  From this example users will be directed to their C drive and will not be able to locate the Published Documents.  If all users use the same mapped drive then change to that or better yet use a UNC Path such as \\YOURSERVER\f:\QualityLinkSystems\Qualitylink_YOURDATABASE


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