A TOTAL QUALITY MANAGEMENT SOLUTION

SYMPTOMS
Error ‘frmDocumentReviewProperties | LoadFieldsFromDataset | Object reference not set to an instance of an object’ occurs when attempting to edit a document review.

STATUS
Known Issue (may affect customers upgrading from version 5)

RESOLUTION
Publish the document which has a review schedule.

Step 1 - Publish the document
1. Navigate to the [Document Master] view
2. Select the appropriate document
3. Select Publish Document from the ribbon-style menu bar

MORE INFORMATION
Quality Link version 6 requires documents to have a 'Published' status before a document review can be created. However, the version 5 upgrade utility may allow documents and their review schedules to be upgraded with a 'Draft' status.

The Quality Link version 5 upgrade utility assumes that documents with review schedules have a 'Releasable' status. A 'Releasable' status will ensure that documents will be published when upgraded to version 6. If the version 5 documents do not have a 'Releasable' status the upgrade utility will assign a 'Draft' status to the document being upgraded.

A consequence of this upgrade rule may result in the error above.