When your customers reach out with feedback, do you have a reliable, uniform method to keep track of it, and ensure that the correct follow-up actions are taken? With Quality Link Software, you can electronically keep track of all of your customer feedback and complaints, and create and assign customer feedback records. You can create corrective actions, and customize the customer feedback category and customer feedback type. And, this is the perfect tool to meet FDA/ISO 13485 compliance needs for customer complaints.
With the use of our streamlined, intuitive system, you’ll enjoy invigorated customer loyalty by promoting your quality products and services to satisfied consumers.